For customers of Simplified Life Insurance Products from New York Life Insurance Company
As a customer, you can contact us by phone or access information about your account online at the virtual service center.
Access Your Account Online
New and improved online access with our Manage My Payments tool allows you to make premium payments online. Just click below to sign in, or register for online access if you haven't yet enrolled.
Call New York Life at 1-800-365-1425
Our dedicated representatives are available:
Monday – Friday: 8 a.m. to 10 p.m. (ET)
Saturday: 9 a.m. to 5 p.m. (ET)