Customer Service

Florida, Georgia, USVI, Puerto Rico, Texas and Illinois Contract holders residing in a disaster area
Due to damage from recent floods and hurricanes, you may be eligible for an extended grace period on premium payments for your life insurance.

Questions? Contact New York Life Insurance toll free at 1-800-365-1425.

For customers of Simplified Life Insurance Products from New York Life Insurance Company

To make a payment online, click on the "Manage My Payments" button below. For questions regarding your account or to make a payment over the phone, please give us a call.

Make a Payment Online

New and improved online access with our Manage My Payments tool allows you to make premium payments online. Just click below to sign in, or register for online access if you haven't yet enrolled.

Manage My Payments

Call Us

Call New York Life at 1-800-365-1425
Our dedicated representatives are available:
Monday – Friday: 8 a.m. to 5 p.m. (ET)
Saturday: 9 a.m. to 5 p.m. (ET)

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