Customer Service

For customers of Simplified Life Insurance Products from New York Life Insurance Company

To make a payment online, click on the "Manage My Payments" button below. For questions regarding your account or to make a payment over the phone, please give us a call.

Make a Payment Online

New and improved online access with our Manage My Payments tool allows you to make premium payments online. Just click below to sign in, or register for online access if you haven't yet enrolled.


Manage My Payments


Call Us

Call New York Life at 1-800-365-1425
Our dedicated representatives are available:
Monday – Friday: 8 a.m. to 10 p.m. (ET)
Saturday: 9 a.m. to 5 p.m. (ET)

Send An Email

We'll review your message and get back to you.

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